【 退貨 】
我們的政策為期7天。如果您在收到商品後已過7天,我們將無法為您退款或換貨。我們僅對有缺陷的物品提供退款或換貨。 要獲得退貨,您的物品必須是未使用的,並且處於收到貨品時相同的狀態。產品也必須在原包裝中。 同時,亦需要收據或購買證明。 在運送退貨之前,請先聯繫我們。
Our policy lasts 7 days. If 7 days have gone by after you have received the items, we cannot offer you a refund or exchange.
We only offer refund or exchange to items that are defective.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Contact us prior to shipping the defective items.
【 退款 】
收到並檢查您的退貨後,我們將向您發送電子郵件,通知您我們已收到退貨,我們亦會通知您退款申請成功與否。
如退款申請成功,則將在5個工作日內處理退款並自動退還退款於您的信用卡或原來的付款方式。
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.